Keap is a web-based customer relationship management (CRM) and marketing automation platform designed for small businesses. It offers features such as lead capture, email marketing campaigns, appointment scheduling, and e-commerce integrations.
Salesforce's help desk software offers a cloud-based, customizable, and scalable solution to manage and resolve customer inquiries and support tickets efficiently. It integrates with various communication channels, provides real-time reporting and analytics, and offers automation capabilities using its Service Cloud platform, APIs, and built-in workflows.