Podium is a cloud-based software platform that helps businesses and organizations interact with their customers through messaging, reviews, and other channels. It includes tools for managing and tracking interactions, analyzing customer feedback, and improving customer experiences.
JivoSite is a web-based live chat software that allows websites to communicate with their visitors in real-time, while also offering features such as visitor tracking, lead generation, and customer support management. It integrates easily with different platforms and offers useful tools for businesses to measure and improve their online customer experience.